TDR (Ticket Deposit Receipt)

The full form of TDR is Train Deposit Receipts. You would have encountered this term if you ever considered cancelling your train tickets due to unavoidable circumstances. This comes into play when you plan to cancel your tickets. You can show your cancelled tickets as proof and seek a refund.

You can request TDR when you cancel your tickets online or offline. The TDR created will have details, like ticket number, journey-related information and reason for cancellation of tickets. But you must understand that not all are eligible to receive refunds for cancelled tickets. You must fall under the eligibility criteria to seek refunds. Therefore, you must gain full knowledge of TDR, its eligibility criteria and how to claim in order to navigate the cancellation process smoothly.

Usually, you might not intend to miss your train, but circumstances might make you take this step. This can be due to health emergencies or personal or professional work that you cannot avoid at any cost. However, note that TDR can work in cases where you have missed the train due to delays or diversions. If you find that your train is running late beyond the given time frame, you can request a TDR claim for the inconvenience.

Filing TDR enables you to seek refunds for cancelled train tickets due to unavoidable circumstances. Following the TDR process effectively allows you to receive compensation for the train you happen to miss at the last minute. By filing TDR, you can minimize the financial loss that might have occurred due to unused tickets. While PNR status helps you confirm your train ticket booking on the redRail website or app, TDR status will confirm the refund process of cancelled tickets.

Below, you will find the eligibility criteria for filing a TDR.

• If the train gets cancelled, you will get a full refund automatically processed in the same account from which you made the payment while booking your ticket.
• If the train is more than three hours late and you have not boarded the train, file a TDR before the actual departure.
• If the train is diverted for some reason and you have travelled on that train, then you must file a TDR within 72 hours of departure.
• If the train does not stop at the boarding point and is diverted, you can file a TDR within 72 hours of departure time.
• If the train is diverted and does not stop at the destination city, you can file a TDR within 72 hours of the train's arrival.
• If the train is terminated, you can file a TDR within 72 hours of the actual arrival at the destination. A certificate issued by the ticket-checking staff is to be sent to IRCTC via post.
• When you have not travelled on the train, you must file TDR online up to 4 hours before the scheduled departure time.
• If all passengers with partially confirmed or waitlisted train tickets do not travel, you can file a TDR up to 72 hours before the arrival of the train and a certificate issued by the ticket-checking staff should be sent to IRCTC via post.
• If you did not travel due to RAC status after the chart preparation, you could not receive a refund if you do not cancel tickets or file TDR within 30 minutes before departure.
• If the AC in the train is not working, you can file a TDR within 20 hours of the train arriving at the destination. A certificate issued by ticket-checking staff will be sent to IRCTC via post.
• If you find a difference in the ticket price in the lower Class, then they can file TDR within two days of the date of the certificate issued by ticket checking staff to be sent to IRCTC via post.
• If you encounter that the coach assigned to them is not proper and they have to travel in lower Class, then you can file TDR within two days of the date of certificate issue sent to IRCTC via post.
• If you find that the coach is damaged and opt not to travel on the same train, you can file a TDR up to 3 hours from the departure time at the boarding station.

The step-by-step instructions on how to file a TDR are as follows:

Step 1: Visit the IRCTC website.

Step 2: Click on the Booked Ticket History.

Step 3: A list of tickets booked will appear on the screen.

Step 4: Select the PNR for which you must file a TDR and click the "File TDR" button.

Step 5: Select the passenger's name from the ticket information to claim TDR.

Step 6: Select the reason for cancelling tickets from the drop-down menu or enter the details if they are not mentioned on the list.

Step 7: Click on the "Submit" button

Step 8: If you choose others in the reasons for cancellation, you must fill in the details.

Step 9: Finally, click on the "Submit" button

Step 10: Once the details you entered are correct, click the "OK" button in the alert window.

Step 11: The details, such as the TDR status, reference number, and reason for cancellation, will be displayed on the confirmation page.

TDR, or Train Deposit Receipts, plays a crucial role in the cancellation process for train tickets. It serves as proof of cancellation and eligibility for a refund in unavoidable circumstances. Understanding the TDR process, eligibility criteria, and claiming procedure is essential for navigating cancellations smoothly.